MORE SHIPPING TIPS

Be a Smart Shopper this Christmas.

Important Notice:

The value of the items you purchased does not determine your shipping cost.

Shipping fees are determined by the actual weight or dimensional weight of your
cargo; whichever is the greater amount will be your chargeable weight.

 

Planning to place Personal Shopper orders?

Start looking out for Black Friday Specials this November.

  • Orders are placed up to 72 hours after you have delivered all the necessary
    information and funds to the NCI Customer Service Representative. Plan
    ahead in order to catch all the sales available!


Make sure items are worth purchasing & shipping

This holiday season you will find many online sales that are extremely tempting.
But, choose wisely and ship smartly.

Why?

  • Some items are low in cost, light in weight but are bulky in size. In a case
    like this, the dimensional weight will be more than the actual weight and
    shipping fees may be higher than what you would want to pay for these low
    cost items.
  • However, should you decide to purchase these items, we recommend that
    you consolidate them along with other items so that you can benefit from a
    consolidated weight. This should be done for both air freight and ocean
    freight.

    Examples of these items are: Toys, Small Appliances, Comforter Sets, Piñatas etc.


Consolidation & Repacking Your Cargo

  • We always recommend that you consolidate several pieces arriving at
    different times. This will allow you to benefit from consolidated weight and
    possibly a lesser per pound rate charge.
  • Consolidation can also lower the number of single pieces you receive in one
    shipment and this will also lower your government package tax and
    warehouse fee charges. However, this must be communicated with the NCI
    Customer Service representative as we will not automatically consolidate
    your shipment for you.
  • Communicate your intent to consolidate as soon as you place your orders.
    Delaying this may result in us not being able to fulfill your request.
  • The tracking numbers associated with each shipment to be consolidated must
    be sent as soon as you receive them from the supplier; this is how we will
    keep track of each piece in the consolidation.
  • However, we will automatically repackage any single piece of cargo as long
    as we are able to save you at least 5 lbs in shipping weight.


Choosing Air or Ocean Freight

  • We would recommend that shipments weighing up to 90lbs in actual or
    dimensional weight be shipped via Shop America Air Freight.

    Address for Air:
    Your Name NCI #
    7260 NW 25th Street
    Miami, Florida 33122

    How to calculate dimensional weight for Air Shipment

    L*H*W=ANS/166=Dimensional/Volumetric Weight

  • We recommend that shipments in excess of 90lbs in actual or dimensional
    weight be sent via NCI’s Ocean Freight Service.

    Address for Ocean:
    Your Name NCI #
    3345 NW 116th Street
    Miami Florida 33167

    How to calculate cubic feet for Ocean Shipment

    L*H*W=ANS/1728= Total Cubic Feet


Why?

  • Small shipments weighing up to 90lbs in (actual or dimensional weight,
    based on air calculations) that are sent via ocean freight will incur minimum
    charges which are greater than the air freight charges. Air Freight should be
    the method of choice for small shipments.
  • Large shipments in excess of 90lbs in (actual or dimensional weight, based
    on air calculations) sent via air freight will incur greater shipping charges in
    comparison to charges for the same shipment via ocean freight. Ocean
    Freight should be the method of choice for large/bulky items.
  • Shipments sent to the wrong address can be transferred at an
    additional cost    .


Transit Time to Grand Cayman

  • Air Freight- within 2 to 3 days after arrival in Miami.
  • Ocean Freight- 1 week after arrival in Miami.


Shop and Ship in Time and Avoid All Delays and Disappointments

  • Remember to choose the appropriate shipping method from the supplier that
    best suits the time frame in which you would like to receive your shipment in
    Cayman. Bear in mind the additional days that will be added for transit time
    to Cayman based on your shipping method from Miami to Grand Cayman.
  • To avoid unnecessary delays, ensure that orders are addressed and shipped
    to a registered NCI Shop America Member. It is important that you use the
    NCI # assigned to the account. Failure to do this may cause your shipment to
    be unidentifiable and will cause delays in the arrival of your shipment in
    Grand Cayman.

 

Invoices from Suppliers

It is important to forward all invoices immediately after you have placed orders.
Invoices are needed to process your shipment as they arrive at the Cayman Islands
Customs Department. Failure to do this may cause delay in handing over the
shipment to you.

  • If you do not create an account with the seller for you to go back and print
    invoices, PLEASE print the confirmation page with the details of the order
    when you complete the transaction.
  • The C.I. Customs Department will only accept the Original Invoice.
    Please note: You can be prosecuted if false documents are provided